Privacy Policy
This Privacy Policy explains how EcoHub Homes collects, uses, stores, and protects your personal information when you interact with our website, services, and communications.
Effective Date: January 01, 2026
EcoHub Homes (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Postal address
- Company name (if applicable)
- Any information you provide through contact forms or inquiries
Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Process service requests
- Improve our website and services
- Send updates or marketing communications (where consent is given)
- Comply with legal obligations
We will only use your data where we have a lawful basis to do so.
3. Cookies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Remember user preferences
You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.
4. Data Sharing
We do not sell your personal data.
We may share information with:
- Service providers assisting in website hosting, analytics, or communications
- Professional advisers (legal, accounting, etc.)
- Regulatory authorities where required by law
You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal or reporting obligations.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
However, no online transmission is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
EcoHub Homes
- patrick@ecohub.homes
- +61 8 9242 3167
- 421 Oxford Street, Mount Hawthorn, WA 6016
